Polynesian Airlines Reservations Phone Number

Polynesian Airlines


2nd floor, Samoa National Provident Fund Building, Apia Samoa


13.8507, 171.7514


Polynesian Airlines Flights Ticket Booking

Polynesian Airlines was formed in 1959 and conducted flights across the South Pacific region and the US. It was the national carrier of Samoa. However, in the year 2005, its international operations were temporarily halted and was taken over by Virgin Blue before it resumed international flight in late 2017 under the new name “Samoa Airways”. The revived airline; Samoa Airways, based in the capital city of Apia is fully owned by the Government of Samoa.POLYNESIAN Airlines Booking Phone Number 📞 +1(845)422-9801 handles all queries and requests related to the booking. Passengers can avail fast booking and make secure e-payment, request additional services, upgrades at discount price, ticket changes or cancellation and get end to end support on their booking.

About Polynesian Airlines Company

The airline operates 3 domestic destinations between Samoa and Pago Pago and to Manu’a Islands. Passengers from the Oceania region can enjoy the warm Samoan experience and Great package deals flying with this airline. Samoa Airways flies on international routes between Samoa and New Zealand (Auckland) and Australia (Brisbane and Sydney) as well as services in the American Samoa region covering some domestic routes within American Samoa.

Routes & Destinations Polynesian Airlines

Latest Developments & New Routes

The government of Samoa has decided to move away from the airline Virgin Samoa and create its own intermodal operations. It will re-launch its international services initially with the support of Fiji Airways. The airline is planning to revamp itself and planning to launch new services to destinations like Tonga, Fiji, and Tokelau.

Since Apia’s Fagali’i airport can now be used by smaller aircraft only, Samoa Airways operates out of the larger Faleolo International.

Fleets Details PolynesianAirlines


The airline’s fleet currently includes:

  • Single Boeing 737-800 – To be replaced shortly by the new Boeing 737 MAX 9 aircraft fitted with powerful, fuel-efficient LEAP-1B engine. This new aircraft will have 16 Business Class and 173 Economy seats and will operate flights between Apia, Auckland, Sydney, and Brisbane.
  • 3 x De Havilland Canada DHC-6-300 Twin Otter (19 seater is to be replaced with a 50 seater)
Fare Types & Baggage Allowance
1 x Carry-on Bag (7kgs) and 1 x Check-in Bag (23 kgs each) 1 x Carry-on Bag (7kgs) and 1 x Check-in Bag (32 Kgs each)
Complementary hot box & beverage selection Complementary hot box & beverage selection
Business Class FARES Island hopper FARES
1 x Carry-on Bag (7kgs) and 2 x Check-in Bags (32kgs each) 1 x Carry-on Bag (5kgs) and 1 x Check-in Bag (15kgs)
Priority Check-in, Baggage & Boarding
Lounge Access on departure from Auckland, Sydney, Brisbane & Apia
Full In-flight Meal & Beverage Service
Notebook with headphone

Seat Booking Classes Polynesian Airlines

Business Class

Business class customers get complimentary access to the Business lounge with facilities like Private restrooms, shower facilities, and unlimited free WiFi. There are 16 business seats on the 737-800 arranged in 2×2 configuration. In-flight meals consist of premium food and beverage service including Samoan-inspired dish and an array of beverages including some refreshing Samoan thirst-quenchers. In-flight entertainment can be played on a notebook and headphones provided to the passengers during the flight.
Economy passengers also get a complimentary hot meal and tea/coffee, juice, and water through the fight. Passengers can also opt for a vegetarian meal. Wi-Fi is available onboard is also available.


Passengers can only check-in at the airline’s check-in facility. For flights between Samoa and Australia or New Zealand, check-in opens 3 hours before the scheduled departure. Check-in closes 60-minutes before departure; however, passengers are advised to check-in at least 90 minutes before the departure.

For flights between Samoa and American Samoa, check-in opens 1 hour before the scheduled departure and closes 60 minutes before the departure.

Seat Request

Passengers can make a seat request by writing to the Samoa Airways Customer support email on enquiries@samoaairways.com . Seats will be allocated during the check-in.

For more info on pet travel, additional baggage charges, complaints, and queries you can call Samoa Airlines Customer Support at 22172 / 28112. The facility is open between 8:30 am-5 pm Monday-Friday and 8 am-12 pm on Saturday.

Contact Customer service Polynesian Airlines

HEAD OFFICE : Finance, Human Resources, Administration 2nd floor, Samoa National Provident Fund Building, Apia
Telephone : 📞(+685) 21261
FAX : (+685) 20023

SALES OFFICE : Ground floor, Samoa National Provident Fund Building, Apia
Telephone : 📞(+685) 22172 / 28112, Facsimile: (+685) 24950
EMAIL: enquiries@polynesianairlines.com
PHONE: 📞(+685) 21261 / (+685) 22172
FAX: (+685) 20023
WEBSITE: https://www.samoaairways.com/
Sales Office, Traffic Airport, Cargo, Security, Finance & Administration, Tafuna International Airport

American Samoa

EMAIL: enquiries@polynesianairlines.com
PHONE: 📞 (+684) 6999126 / 📞(+684) 6999127
Fax: (+684) 6992109
WEBSITE: https://www.samoaairways.com/

IATA code: PH

ICAO code: PAO

Web-site: www.polynesianairlines.com

Social media profiles:

Head office:

Finance, Human Resources,

Administration 2nd floor,

Samoa National Provident Fund Building,

Apia, Western Samoa

Minister for Samoa Airways: Lautafi Selafi Purcell

CEO: Alvin Tuala

Phone number: +685 21 261

Fax number: +685 20 023

E-mail: enquiries@polynesianairlines.ws

Main bases and hubs: Apia Faleolo International

Fleet: Britten-Norman BN-2 Islander, DHC-6 Twin Otter

SAMOA Customer Service Numbers:

8:30am-5pm Mon-Fri ; 8am-12pm Sat

22172 / 28112

Opening Hours


24/7 Hour


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Located in: Apia and Samoa

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