56 Shoreditch High Street 6th Floor, The Tea Building London, E1 6JJ United Kingdom


55.3781, 3.436


TransferWise Contact Email and Phone Number

Why do we need customer support including issues and problems in Wise.com?

The cheapest and quickest way to send money internationally. Send money at the current exchange rate, with no additional costs. Wise is used by over 10 million consumers and businesses in over 170 countries to transfer, spend, convert, and receive money globally. Wise is for everyone whose money crosses borders, including travellers, immigrants, freelancers, and organisations. On average, we are 8 times less expensive than the main UK banks. And much, much quicker. When you call Wise customer service at 1 (888) 908-3833 , you must enter a temporary contact code. When you call us through the contact page , we will provide you with a 6-digit number.


About Company Foundation, Owner, Head Office, funding in Wise.com

Wise (formerly TransferWise) is a London-based financial technology company founded by Estonian businessmen Kristo Käärmann and Taavet Hinrikus in January 2011. Wise received $1.3 million in seed funding from a consortium that included venture firms IA Ventures and Index Ventures, IJNR Ventures, NYPPE, and individual investors such as PayPal co-founder Max Levchin, former Betfair CEO David Yu, and Wonga.com co-founder Errol Damelin Wise also won funding after being designated a Seedcamp 2011 winner.

About Service and Product in Wise.com?

Wise is a currency exchange and money transfer service. It is a type of money transaction that takes place between two or more currencies. Receiving funds from Wise is a straightforward process that deposits funds immediately into your bank account. Simply tell the sender of your bank’s information to accomplish this. Your payments will be sent immediately into your account in the currency of your choice. Wise offers a basic money transfer product as well as a borderless account with over £2 billion in current deposits for its clientele of expats, freelancers, and travellers. The firm was founded in 2011 with the goal of making international money transfers affordable, fair, and easy. Its multi-currency account assists over 10 million individuals and organisations worldwide in managing their money.

Website, APP downloads Wise.com ?

Sign up online in India with your PAN card and proof of address. You may then send money from anywhere, at any time, using our website or app. Use a card in 200 countries, pay with Apple and Google Pay, and withdraw money from any ATM.

Apple users: Wise APP Store PhonePe APP Download Wise From Apple Store

Android users: Wise APP Google Play Store Download Wise From Google Play Store

Business And Revenue Model Wise.com?

Wise follows the multi sided platform business strategy, which comprises establishing a technology or product that allows two or more consumer groups to communicate directly. Wise currently earns money through money transfer fees, withdrawal fees, currency translation costs, holding fees, wire transfer fees, and stock management fees.

A personal and a business account are both wise extra money streams. Other banks can also use Wise’s currency exchange APIs. Globally, the smart money exchange marketplace has over 6 million members. As a pioneer in low-fee services, the firm already saves consumers up to 90% on currency and remittance transactions when compared to banks. Wise makes money by charging a service fee to its clients for each cross-currency money transfer.Wise earns money by charging its customers a service fee on each cross-currency money transfer. Wise additional revenue streams include a personal as well as a company account. Wise also provides currency exchange APIs to other banks. The smart currency exchange marketplace has more than 6 million users worldwide.

How to Contact Support in Wise.com?

You must use a temporary contact code while calling Wise customer care at 1 (888) 908-3833. When you contact us using the contact page , we will provide you with a 6-digit phone number.

  • Social Media Contact
    • Twitter : https://twitter.com/wise
    • FaceBook : https://www.facebook.com/Wise/
    • Instagram : https://www.instagram.com/wiseaccount/?hl=en

Expert Help in Wise.com?

They’re very safe. Wise has robust security and encryption in place to protect your personal information, and you can also use 2FA for extra security. You should still use a unique, strong password for your Wise account.

FAQs: Wise.com Transfer Money, Payment, Problems

Can You Get Your Money Back With Wise?

Wise automatically refunds your money to the bank account or card that you paid with. The exception to this is if you’ve paid with your balance. If you have, we’ll refund your money to the balance you paid with.

How Do I Transfer Money From My Wise Account To My Bank Account ?

  1. Set up your transfer on Wise. Set up your transfer — choose how much you’re sending, and enter your recipient’s bank details.
  2. Choose bank transfer at the payment step.
  3. Leave your Wise account, and pay by bank transfer directly through your bank.

Will I Be Charged Extra Fees ?

You’ll only need to pay for the total amount you originally owed for your transfer.
If you received additional fees from your bank, you’ll need to reach out to them to get this covered — we won’t be reimbursing you for these, as we weren’t the ones to charge them.

How Do I Log Into The Wise App ?

  1. If you’re using the Wise website, click your name in the top-right corner. If you’re using the app, go to the Account tab and click the top-right corner — it’s 3 dots both on Android and iOS.
  2. Go to Settings.
  3. Click 2-step login, then register your phone number.

How Can I Receive Money From Wise ?

Receiving money through Wise is a very simple process and the money goes directly into your bank account. To do this, simply inform the sender of your bank’s details. You will receive your payments, in your chosen currency, directly into your account.

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Located in: London and United Kingdom

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